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508.432.5369
Your online source for AUTHENTIC SMALTI
& GOLD handcrafted by the Orsoni family
in Venice, Italy since 1888
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Contact Information

Linda Quinlan, Owner : info@mosaicsmalti.com

Phone: 508-432-5369

Physical Address: 8 Evergreen Way, Unit 3, Harwich, MA 02645

Postal Address: 1285 Orleans Road, Harwich, MA 02645

ONLINE STORE SHOPPING INFORMATION

Welcome to the MosaicSmalti.com Online Store.

Every order is important to us- no matter the size- and we understand that speed is of the essence. Most orders are filled the same day and shipped via UPS within 24 hours of receiving your order. Orders received on Saturday, Sunday and Holidays will be shipped on the next business day.

Because Orsoni smalti is completely handmade, there are occasionally slight variations in tone between different batches of a color. We suggest that you order the total amount of a color you will need for a project if an exact color match is required.

Payments:

MosaicSmalti.com accepts secure online credit card payments with Visa, MasterCard, Discover and American Express as well as Paypal Express Checkout. For your convenience, you can create your own MosaicSmalti.com Account which will automatically pre-fill your billing and shipping addresses for your purchases. This information is strictly secure and will not be shared, sold, or traded with anyone. Your credit card information is never stored on our server and is deleted once your order is processed. (An account is NOT required to purchase online from MosaicSmalti)

Payment by check, money order can easily be arranged by placing your order by telephone or email. We will send an email confirmation of your phone and email orders and ship your order upon receipt of payment. Checks and money orders should be sent to: MosaicSmalti.com, 1285 Orleans Road, Harwich, MA 02645.

Shipping:

At MosaicSmalti.com, every effort is made to ship your order within 24 hours of receipt of the order. The delivery time will depend upon the shipping method chosen, and the distance from our location in Massachusetts.

At Check Out, you will be given the option to choose your preferred shipping method from various UPS Shipping Options: UPS Ground, UPS 2nd Day Air, or UPS Overnight. (UPS Overnight orders need to be placed by 12:00 noon EST.) UPS requires a physical address for all shipments. Or choose to ship via USPS Priority Mail. We will use Priority flat rate boxes whenever we can and if there is significant price difference we will refund the difference to your account.

International Orders:

We are happy to serve our international clients! Now all residents outside the US can use the website to place their orders. Delivery to most locations takes about 5-10 business days and all orders over 4 lbs must be sent via USPS Priority mail, which may be more than calculated. In that case we will notify you of what the increased postage will be.

You may also call us at (508)432-5369 . We will provide you with a quote for shipping charges at that time. For international orders, we prefer payment be made by PayPal sent to info@ mosaicsmalti.com. We also accept Visa, Mastercard, or American Express.

Special Orders:

In addition to the standard palette, Orsoni makes almost every color in the rainbow. We will be continually adding additional colors from the specialty palette to our in-stock supply. Let us know what you would like to see! All other specialty colors can easily be ordered through MosaicSmalti.com. Simply provide us with a color sample and we will check the Orsoni 'library' for a perfect match. Delivery for special orders from Italy require only about 2-3 weeks and there are no minimum requirements. There are also larger sizes of smalti and gold available by special order. Please contact us for details.

Office Hours:

While our Online Store is open for business 24 hours a day, our office hours are 10:00 - 2:00 EST, Monday-Friday.

While we do not have a formal 'storefront', friends and customers may visit our shop BY APPOINTMENT ONLY. We are located in Harwich, MA on Cape Cod and you can reach us at 508-432-5369 .

Thank you for shopping at MosaicSmalti.com. Please feel free to call or send us an email if you have any questions or special needs. We’d love to hear from you!